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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. Under which conditions does HP Support Channel Managed Print Services install base deals?

A) An HP customer agrees to replace the existing install based with new HP printers until the end of the contract
B) All new contracts must include at least 50% new hardware.
C) An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
D) There are no restrictions on the minimum percentage of new hardware in a contract.

2. Which statement is true about a "cost per page" click pricing model?

A) The customer pays a fixed amount per month regardless of the pages printed.
B) The fixed costs in the contract are included in the base, and the variable costs are included in the click.
C) HP recommends not agreeing to a minimum number of pages per month
D) Tracking of pages printed is not important.

3. What is big data?

A) Print jobs or digital sending jobs that are larger than 10 MB of encrypted or plain text data
B) Collections of information that are so large and complex, they are difficult to process and manage
C) Data stored on a RAID array or similar central data base storage device
D) Typical data flow in an office with 100 or more nodes and 50 or more people

4. Which two major types of HP imaging and printing solutions are available to customers? (Select two.)

A) HP solutions integrated in the device
B) Third-party solutions integrated in the device
C) Optional solutions that extend functionality
D) Re-manufactured supplies solutions
E) Direct mail accessories that auto install

5. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields
B) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
C) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
D) All exceptions requite deal details and business justification to be sent to the local HP Account Manager

Solutions: