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NP-Con-101
  • Exam Code: NP-Con-101
  • Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
  • Updated: Aug 18, 2026
  • No. of Questions: 269 Questions and Answers
  • Download Limit: Unlimited
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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design20%- Architecture Design
  • 1. Align solutions to nonprofit business requirements
    • 2. Design scalable nonprofit data models
      Topic 2: Analytics5%- Reporting and Insights
      • 1. Campaign tracking and engagement measurement
        • 2. Salesforce reporting for nonprofits
          Topic 3: Integration and Data Management15%- Data Handling
          • 1. Data quality and deduplication concepts
            • 2. Data import and migration strategies
              Topic 4: Implementation Strategies and Best Practices- NPSP Configuration and Setup
              • 1. Install and configure Nonprofit Success Pack
                • 2. Household Account Model implementation
                  - Project Delivery
                  • 1. Consulting best practices for nonprofit implementations
                    • 2. Risk identification and mitigation
                      Topic 5: Domain Expertise20%- Nonprofit Solution Identification
                      • 1. Fundraising and donor management solutions
                        • 2. Program and volunteer management solutions
                          • 3. Trailhead, AppExchange, and Community resources
                            • 4. Marketing and engagement solutions

                              Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

                              1. A nonprofit is using NPSP with the default account model and settings. A user creates and saves a new Contact leaving the Account Name blank.
                              How does NPSP handle the Account?

                              A) An Account is created with a household name.
                              B) An Account is created with the same name as the Contact.
                              C) The Account Name remains blank.
                              D) The Contact is added to an existing Account.


                              2. A nonprofit receives a check that includes donations from several donors for a specific program the nonprofit runs.
                              Which two features should a consultant configure to track this gift?
                              Choose 2 answers

                              A) Partial Soft Credits
                              B) GAU Allocations
                              C) Multiple Payments
                              D) Recurring Donations


                              3. A fundraiser at a nonprofit wants to be donation solicitations on which she is easily track and update her gift asks.
                              What should requirement

                              A) Kanban View
                              B) Path
                              C) Einstein for Nonprofits
                              D) Manage Campaign Members


                              4. A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost. They want to evaluate information including pipeline value, number of opportunities. Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
                              Which solution should a consultant recommend?

                              A) B28 Marketing Analytics
                              B) Insights Platform Data Integrity
                              C) NPSP Advanced Mapping
                              D) Salesforce Reports


                              5. A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
                              How should the consultant configure the security settings?

                              A) Create a Permission Set that grants access to those fields and assign it to the volunteer manager and executive director.
                              B) Assign the volunteer manager and executive director to a Public Group and grant the Public Group access to those fields.
                              C) Create a Sharing Rule that grants the volunteer manager and executive director access to the background check fields.
                              D) Create a Role for the volunteer manager under the executive director's Role and grant read, write access to those fields in the volunteer manager's role.


                              Solutions:

                              Question # 1
                              Answer: A
                              Question # 2
                              Answer: A,B
                              Question # 3
                              Answer: B
                              Question # 4
                              Answer: A
                              Question # 5
                              Answer: A

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