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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A development associate using NPSP wants to add the Check/Reference Number on a report but does not see that field in the Report Builder. What should the consultant advise?

A) Check a custom field, "Check/Reference Number" on Payments
B) Check a custom field, "Check/Reference Number" on Opportunity
C) Check if the report type includes Opportunities.
D) Check if the report type includes Payments

2. A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.
What are two ways the consultant can meet the requirement?
Choose 2 answers

A) Attach emails from volunteers with their information to Contact records.
B) Add the Volunteer Sign Up form to the nonprofit's website.
C) Collect contact information during job sign up via Job Listings.
D) Set up a Personalized Volunteer Page on the nonprofit's website.

3. The requirements for a Salesforce implementation have been gathered, but there are teams with competing priorities and the overall project goals are undefined.
What are two reasons a project team must define goals?
Choose 2 answers

A) Goals guarantee executive engagement.
B) Goals provide a way to measure and prove results.
C) Goals catalog all of the teams' pain points.
D) Goals define a clear purpose for the project.

4. A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?

A) Create a custom object for year and a custom object for project to track.
B) Create a Campaign hierarchy for project and year.
C) Create a process that populates custom fields for each year and project on Opportunities.
D) Create reports with bucketing and filters.

5. A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters. Which two factors should the consultant recommend?

A) Pardot Scoring
B) Marketing Cloud Measures
C) Pardot Grading
D) Marketing Cloud Reporting

Solutions: