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Instant Download Salesforce : NP-Con-102 Questions & Answers as PDF & Test Engine

NP-Con-102
  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Aug 23, 2026
  • No. of Questions: 127 Questions and Answers
  • Download Limit: Unlimited
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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionWeightObjectives
Analytics and Reporting15%- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
- Data Insights
  • 1. Track nonprofit impact measurements
  • 2. Analyze fundraising and program metrics
Integration and Data Management20%- System Integration
  • 1. Integrate external nonprofit systems
  • 2. Recommend API and middleware solutions
- Data Management
  • 1. Import and cleanse nonprofit data
  • 2. Manage duplicate records
  • 3. Apply data governance strategies
Solution Design32%- Industries Common Features
  • 1. Configure Data Processing Engine
  • 2. Use Action Plans and Dynamic Assessments
  • 3. Recommend OmniStudio usage
- Nonprofit Cloud Architecture
  • 1. Assess third-party application options
  • 2. Recommend Salesforce Platform capabilities
  • 3. Evaluate Salesforce Nonprofit Cloud solutions
- Business Process Alignment
  • 1. Map customer requirements to data models
  • 2. Align nonprofit workflows with platform features
Nonprofit Cloud Setup22%- Program and Case Management
  • 1. Set up case management functionality
  • 2. Configure program management
- Feature Enablement
  • 1. Assign permission sets and licenses
  • 2. Enable Nonprofit Cloud features
- Stakeholder Management
  • 1. Manage relationship objects
  • 2. Configure person accounts
  • 3. Configure address management
Nonprofit Implementation Strategy11%- Nonprofit Business Processes
  • 1. Explain common nonprofit organization requirements
  • 2. Identify nonprofit implementation strategies
  • 3. Understand business value mapping
- Implementation Project Management
  • 1. Manage project lifecycle activities
  • 2. Align implementation goals with customer outcomes

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?

A) Update default sharing to Public Read/Write.
B) Update the assigned Permission Set.
C) Create and assign a new profile.9
D) Create a criteria-based sharing rule.


2. A nonprofit organization needs to organize a portfolio of major donation prospects based on the prospect status to engage the most promising relationships. Which Nonprofit Cloud feature should the organization use?

A) Action Plans
B) Actionable Lists
C) Contact Profiles


3. A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?

A) AppExchange app
B) Customizable rollups
C) Formula field
D) Roll-up summary field


4. For a Salesforce implementation project, what is the order of phases in a project lifecycle?

A) Plan, Initiate, Execute, Close, Monitor and Control
B) Plan, Initiate, Execute, Monitor and Control, Close
C) Initiate, Plan, Execute, Monitor and Control, Close


5. A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window. Which two steps should the nonprofit take when finalizing the plan for the new feature in production?
Choose 2 answers

A) Verify the sandbox is on the same release as production.
B) Log a Salesforce support case to change the version of the sandbox release.
C) Deploy a Change Set during the upgrade window for the production instance.
D) Review the sandbox preview instructions for the upcoming release.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: C
Question # 5
Answer: A,D

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