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3000-3
  • Exam Code: 3000-3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
  • Updated: Nov 05, 2026
  • No. of Questions: 59 Questions and Answers
  • Download Limit: Unlimited
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Trust the authors, not the ads. The Avaya Small and Medium Enterprise (SME) Communications Solutions questions at Lead2Passed are codified by Avaya-qualified experts — 59 practice questions built to simulate the actual test.

Avaya 3000-3 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Maintenance & Troubleshooting10%- Common issue resolution
- Fault diagnosis and monitoring
- Performance verification
Topic 2: Telephony & Messaging Applications15%- One-X Portal and user applications
- Meet-me conferencing and CCR reporting
- VoiceMail Pro and auto attendant
Topic 3: Infrastructure Data Gathering15%- Existing PBX, dial plan, and telecom infrastructure
- Data network assessment and integration needs
- Customer productivity and business requirements
Topic 4: Implementation & Configuration25%- Licensing and feature activation
- Call routing, ARS, trunk configuration
- System setup, user and extension configuration
Topic 5: IP Office Hardware & Components15%- Power options and hardware compatibility
- Interface cards and endpoint support
- Control units and expansion modules
Topic 6: Solution Design & Architecture20%- IP Office platform selection and sizing
- Small Community Network (SCN) design
- Site topology, scalability, and capacity planning

The Avaya 3000-3 Exam: What to Know

Yes:

Build your knowledge base with official training, then go over the 59 practice questions for the Avaya Small and Medium Enterprise (SME) Communications Solutions — that combination is the actual plan.

No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems Rules on eligibility change occasionally, so confirm the current requirements on the official page (official 3000-3 exam page) before you pay the fee.

90 minutes for 59 questions. Adapt to the clock now: the Lead2Passed SOFT and APP versions let you control test time and track scores, so the real 3000-3 exam feels like a rehearsal you've already done.

Delivery: payment triggers an automatic email within a minute — download immediately, install without limits, and if nothing arrives within 2 hours our round-the-clock support helps (check spam first). Refund: unlike vendors with slow, cumbersome processes, we keep it clear — take the corresponding 3000-3 exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; the full refund is processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

Yes — three different free Avaya Small and Medium Enterprise (SME) Communications Solutions demos are available to download. Do the demo test first to inspect the value, then decide. Purchases include 365 days of free updates, renewable at 50% off.

The Avaya Small and Medium Enterprise (SME) Communications Solutions blueprint covers 6 domains — including Maintenance & Troubleshooting (10%), Implementation & Configuration (25%), Solution Design & Architecture (20%). Weightings point you to the heavy hitters; schedule your review accordingly. The complete outline above lists every subtopic.

Registration goes through the vendor's official channels:

The Avaya Small and Medium Enterprise (SME) Communications Solutions is delivered Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 — select whichever suits you when booking.

$125 USD per attempt, with 70% as the passing score. Since a failed attempt bills again, rehearse with the 59 practice questions from Lead2Passed until your tracked scores clear the mark consistently.

The Avaya Small and Medium Enterprise (SME) Communications Solutions is Avaya's official exam for the Avaya Certified Implementation Specialist (ACSS) – SME Communications Solutions credential (Specialist level). Before anything else, verify the exam code and name match what you need — then build a plan around the official objectives. Related credentials include Avaya IP Office Implementation, Avaya SME Communications Solutions.

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

  • A. Add the ClI information to the Account Code.
  • B. Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
  • C. Enable CLI tracking
  • D. Add the Client CLI information to the Incoming Call Route.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

  • A. Not a supported feature
  • B. There is no limit.
  • C. One backup per system
  • D. Limited to the number of systems in an SCN
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Your customer wants to have a backup scheme for VoiceMail Pro. What application can be used to back up the VoicMail Pro database?

  • A. IP Office Manager
  • B. VoiceMail Pro Client
  • C. Embedded File Manager
  • D. One-X Portal
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?

  • A. time server
  • B. get time
  • C. time
  • D. net time
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

  • A. system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
  • B. system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
  • C. system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
  • D. system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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