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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leveraging Adjacent Roles and Skills | 19% | - Collaborate with designers, technologists, and business leaders - Integrate research, design, and business strategy practices - Lead cross-functional decision-making processes - Align solution strategies with organizational goals |
| Topic 2: Tools and Artifacts | 23% | - Use strategy design frameworks and artifacts - Map user needs to Salesforce platform capabilities - Assess desirability, feasibility, and viability - Select appropriate research and co-creation methods |
| Topic 3: Intangible Deliverables | 26% | - Build stakeholder relationships and influence - Facilitate collaboration across teams - Create organizational alignment and shared vision - Communicate vision and strategic direction |
| Topic 4: Value Design | 32% | - Establish success metrics and value outcomes - Apply ethical and value-centered design principles - Define challenge statements aligned to business and user needs - Analyze organizational dynamics and external influences |
Salesforce Certified Strategy Designer Sample Questions:
1. Can filters be created to limit the data the is shared when using Salesforce to Salesforce?
A) Yes
B) No
2. Based on the Jobs to be Done framework, why must Jobs be defined on a conversation with the client?
A) Because they can be taught what to use a product for.
B) Because they know the ultimate problem they are trying to solve.
3. As per the strategy proposed by Salesforce, what is the next step to follow after the process of Ideation?
A) Idea Synthesis through the creation of Solution Concepts
B) Challenge Framing through Brainstorming Prompts
4. Which two logic connectors will users be able to incorporate to the relation between the primary and related objects in a Report Type?
A) With and Without
B) Added and Extended
C) Incorporate and Exclude
D) With and "With or Without"
5. Laura and her team at Terrible Tricycles are currently undergoing a process of high-level ideation to sketch out solutions to their problem of customer churning increaing every quarter.
What kind of research are they performing?
A) Research for Assessment
B) Research for Validating Assumptions
C) Research for Exploration
D) Research for Inspiration
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |
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