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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Real-time Decisioning | - Event-driven decision strategies - Real-time customer interaction handling |
| Arbitration and Strategy Execution | - Arbitration rules and prioritization logic - Real-time container execution |
| Adaptive Models and AI | - Predictive analytics in decisioning - Adaptive learning models |
| Next-Best-Action Designer | - NBA Designer configuration - Action prioritization and proposition management |
| Decisioning Fundamentals | - Decision management concepts - Customer 360 and contextual decisioning |
| Reporting and Analytics | - Decision strategy performance monitoring - Insights and reporting dashboards |
| Customer Decision Hub | - Next-Best-Action (NBA) framework - Business Issues, Groups, and Strategies |
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?
- A. Increase the action value of the Platinum Plus card.
- B. Increase the context weight of the Platinum Plus card.
- C. Increase the business weight of the Platinum Plus card.
- D. Increase the starting propensity of the Platinum Plus card.
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
- A. Reebok, Puma, Adidas, Nike
- B. Reebok
- C. Nike
- D. Nike, Adidas, Puma, Reebok
DRAG DROP
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub on its website to promote new offers to each customer.
Place the events in the sequential order.
U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?
- A. Only relevant action details and its treatment details
- B. Only the action name and description
- C. Only the image location and its placement type
- D. Only the image location
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Eligibility
- B. Suitability
- C. Suppression rules
- D. Applicability
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