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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Implement governance and security controls
  • 2. Monitor agent flows and performance
  • 3. Test and validate agent behavior
  • 4. Manage deployments and environments
  • 5. Apply responsible AI practices
  • 6. Use Power Platform pipelines and ALM processes
Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Plan responsible AI strategy
  • 2. Design agents for internal or external audiences
  • 3. Plan channels and deployment
  • 4. Plan identity strategy
  • 5. Plan reusable agent components
  • 6. Evaluate security and governance considerations
  • 7. Plan integration with enterprise systems
Integrate and Extend Agents in Copilot Studio40-45%- Build advanced agent solutions
  • 1. Implement human-in-the-loop workflows
  • 2. Automate computer-use and orchestration scenarios
  • 3. Configure actions and tools
  • 4. Design and implement multi-agent solutions
  • 5. Create agent flows
- Integrate agents with enterprise systems
  • 1. Integrate REST APIs and external services
  • 2. Use connectors and custom connectors
  • 3. Implement Model Context Protocol (MCP)
  • 4. Integrate with Microsoft Foundry and Azure services
  • 5. Configure Azure AI Search and enterprise knowledge sources

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. A team has an existing agent in Copilot Studio and must move it to a different target location without rebuilding the agent. Some builders use Copilot Studio in the web app, while others use Copilot Studio in Microsoft Teams.
You need a supported approach to move the existing agent to the target location using ALM practices. The solution must avoid rebuilding the agent.
You need to move the existing agent to the target location using a supported method.
What should you do?

A) Remove agent components directly from the solution so that export and import will succeed.
B) Create a custom solution, add the existing agent to the solution, export the solution with the agent, and import the solution into the target environment.
C) Duplicate the agent in the source and manually recreate the changes in the target to avoid solution dependencies.
D) Publish the agent to a channel and use the channel configuration as the transport mechanism to the target environment.


2. An agent's generative answers responses sometimes include information not present in any configured knowledge source. What should you do to reduce this behavior?

A) Increase the model's max token output
B) Enable strict grounding / restrict responses to knowledge sources only
C) Add more trigger phrases
D) Disable all topics


3. A company must enable an agent in Copilot Studio to execute operations exposed by an external MCP server.
The MCP server publishes callable tools and requires authentication.
The agent must be able to invoke MCP tools during conversations.
You need to configure MCP tools so the agent can execute MCP tool calls.
What should you do?

A) Enable generative answers so the model can automatically invoke MCP tools.
B) Configure authentication for the MCP server connection used by the agent.
C) Add a Power Platform connector as real-time knowledge to replace MCP tools.
D) Publish the agent and rely on default settings for tool availability.


4. Drag and Drop Question
A company uses an agent in Copilot Studio to answer questions based on enterprise content.
The content is indexed in Azure AI Search. Responses must be generated by a Microsoft Foundry model.
To meet the business needs, the solution must meet the following requirements:
- Users are able to trace each answer back to its source.
- The agent retrieves information from a centralized data index.
- Responses are generated by an enterprise-approved foundation model.
You need to configure generative answers for the agent.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.


5. Drag and Drop Question
A company is integrating an agent in Copilot Studio into a custom application by using the Microsoft 365 Agents SDK.
The company has the following requirements for the application:
- The deployment workflow must follow a dependency driven sequence.
- The agent must be published before configuration values are
retrieved.
- End-to-end validation must occur before production deployment.
You need to plan the deployment workflow to integrate the agent.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: Only visible for members
Question # 5
Answer: Only visible for members

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