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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A company establishes a BPM Governance Model with an Executive Review Committee and a BPM Project Review Committee. Once the project is initiated it is built out with resources from the Center of Excellence (COE) that design and develop the solution. In the course of working with the BPM Platform and SOA team, the program manager realizes that the project integration costs are greatly increased over the amount of the initial estimate. What should the program manager do?

A) Present the cost over-run to the BPM Project Review Committee so that the integrations can be prioritized and placed into at development phase.
B) Present the cost over-run to the COE so that additional funds can be allocated.
C) Negotiate a cheaper integration approach with the Executive Steering Committee.
D) Press the SOA team to reduce their estimates.

2. The BPM Program Manager revises the project plan after Playback 0. The team has completed further analysis and definition of user stories with point estimates that were validated by both BPM Solution Architect and the user story owners. What is an appropriate level of confidence in the accuracy of this revised estimate at this stage in the project life cycle?

A) 80% or more
B) 55% - 65%
C) 40% or less
D) 60% - 80%

3. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

A) Suggest that an additional category of metrics for defect rates be collected.
B) Suggest that the COE should aggregate information on the ROI for each project.
C) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
D) Suggest no changes to the metrics.

4. A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A) Small, Budgetary Estimate
B) Small, Rough Order of Magnitude (ROM)
C) High, Rough Order of Magnitude (ROM)
D) High, Budgetary Estimate

Solutions: