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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Strategy and Positioning | - Selling methodology for services - Competitive differentiation |
| Lifecycle Engagement Model | - Manage and support phase - Deploy and implement phase - Optimize and retire phase - Consult and design phase |
| Customer Value and Business Outcomes | - Value proposition of lifecycle services - Customer challenges and pain points |
| HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services - Service portfolio positioning |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)
A) Customer is not set up for remote working
B) Employees are less productive due to maintenance issues.
C) Changing trends have had a negative impact on business performance.
D) Customer is facing increased cyberthreats.
E) Customer needs to focus on CapEx rather than OpEx.
2. An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.
What should the Partner consider when discussing this deal with the customer?
A) HP Wolf Pro Security can be attached to the deal.
B) HP Proactive Security includes services to implement and manage configuration policies.
C) HP Manageability Services help with consistent, scalable, and secure software deployment.
D) Users can install HP Client Security Manager on the HP devices as well as the third-party devices.
3. Match the HP Deployment Service with the service it provides.
4. What is the benefit for HP Partners to attach HP Lifecycle Services to HP hardware? (Select two.)
A) By offering a tiered volume discount strategy that can be passed along to customers
B) By extending the length of the contract's term indefinitely until canceled by one or the other party
C) By decreasing the length of the standard hardware warranty
D) By increasing customer stickiness via deeper relationships through end-to-end solutions
E) By increasing the average unit price of hardware sales to drive higher margins
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B | Question # 3 Answer: Only visible for members | Question # 4 Answer: D,E |

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