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Instant Download Cisco : 642-105 Questions & Answers as PDF & Test Engine
- Exam Code: 642-105
- Exam Name: Implementing Cisco Unified Messaging
- Updated: Aug 07, 2026
- No. of Questions: 68 Questions and Answers
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Cisco 642-105 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Monitoring and Troubleshooting | 8% | - System Monitoring Tools - Backup and Restore - Common Issues and Troubleshooting |
| Topic 2: User and Mailbox Administration | 20% | - Class of Service Configuration - Provisioning Users and Mailboxes - Voice Mailbox Settings |
| Topic 3: Call Management and Auto-Attendant | 15% | - Call Handlers and Directory Handlers - Auto-Attendant Setup - Call Routing Rules |
| Topic 4: Unified Messaging Overview and Architecture | 20% | - Integration with CallManager / CUCM - Cisco Unity Connection Architecture
|
| Topic 5: Messaging Integration and Features | 12% | - Voice View and Inbox Features - Email Integration - Message Access Protocols |
| Topic 6: Installation and Configuration | 25% | - Network and Telephony Integration - Server Installation - LDAP and User Synchronization |
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