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BlackBerry 10 Support Specialist Sample Questions:

1. What does enabling Mass Storage Mode on the BlackBerry 10 (BB10) device allow the user to accomplish?

A) Bluetooth connections
B) Copying media and files
C) Wi-Fi sharing
D) Blocking USB connections

2. What Menu item would need to be enabled so BlackBerry Support receives logs from a BlackBerry 10 (BB10) Smartphone?

A) Parental Controls
B) Application Permissions
C) Diagnostics in the Security and Privacy Menu item
D) Security Wipe Menu item

3. By Default, how many devices can a single user activate to one given account?

A) Five
B) Two
C) Ten
D) One

4. Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?

A) BlackBerry Protect
B) BlackBerry Desktop software
C) BlackBerry Balance
D) BlackBerry Link

5. Which of the following is needed to be able to add any new accounts from settings options on a BlackBerry 10 (BB10) device?

A) Wi-Fi should be turned on with access to the host server for which the account is to be added
B) Server needs to only have Activesync enabled
C) Battery should be more than 20%
D) NFC radio should be on

Solutions: