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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Telephony Features and Services | - Call routing and call handling features - Voicemail and messaging services |
| Topic 2: SME Communications Solutions Overview | - Deployment models for small and medium enterprises - Avaya SME product architecture and components |
| Topic 3: Integration and Networking | - IP networking fundamentals for SME solutions - SIP trunking and PSTN integration |
| Topic 4: System Configuration and Administration | - Basic system setup and provisioning - User and extension management |
| Topic 5: Troubleshooting and Maintenance | - Common system faults and diagnostics - Maintenance procedures and upgrades |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
A) IP Office SCN
B) QSIG-A
C) QSIG-B
D) H.450
2. Which application will allow a system administrator to see historical inbound and outbound traffic information on a trunk in the IP Office?
A) System Status Application
B) Historical Reporting Application
C) Call Detail Reporter
D) Advanced Summary Reporter
3. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote works and would like to provide hard telephones for their remote works to login at home. What is needed to accomplish this?
A) 1616 IP Phone with VPN software
B) Modified 46XXsettings. scr file
C) VPN gateway for each remote worker
D) modified 46vpnsettings .txt file
4. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
A) Miscellaneous Action
B) Configuration Action
C) Condition Action
D) Database Action
5. What does "IMAP support" mean in the IP Office UMS service?
A) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
B) A user can receive voicemail messages only using MS Outlook.
C) All messages are forwarded to a user e-mail account and deleted on their telephone.
D) A user can receive voicemail messages to their Outlook, Outlook Express and /or Lotus Notes programs running on their PC.
E) A user can see/listen to voicemail messages via Web browser.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |
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