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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?

A) Administrator
B) EnhTcpaService
C) BusinessPartner
D) ServiceUser

2. A customer wants to synchronize all their Outlook contacts into the one-X® Portal personnel directory.
What is the recommended method to achieve this while ensuring data integrity and minimal effort?

A) Add each Outlook contact individually into the personal directory and verify them against the original source.
B) Import the Outlook contacts using a .csv format and configure the synchronization settings.
C) Integrate the IP Office with Outlook using the Avaya Outlook Plugin.
D) Manually copy and paste all contacts from Outlook to the personal directory.

3. Refer to the Exhibit.

A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?

A) the IP_Office_Alarms file in the Manager application installation directory
B) the IP_Office_Alarms file in the Admin Lite in the folder \snmp_mibs\IPOffice\
C) the Help button in Manager
D) the IP_Office_Alarms file in the Admin CD in the folder \snmp_mibs\IPOffice\

4. Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?

A) /temp
B) /backup
C) /dynamic
D) /primary
E) /lvmail

5. What must be checked before connecting an IP Office to a one-X® Portal server?

A) Time Profiles
B) Hunt Group Settings
C) Security Settings
D) User Rights

Solutions: