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31860X
  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Sep 03, 2026
  • No. of Questions: 62 Questions and Answers
  • Download Limit: Unlimited
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Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Topic 1: Licensing and Feature Options- Licensing models
  • 1. Core licenses vs optional suites
  • 2. Equinox and SIP licensing
Topic 2: Architecture and Components- Core architecture elements
  • 1. Session Manager and System Manager roles
  • 2. Communication Manager integration
Topic 3: Design and Deployment Considerations- Solution design requirements
  • 1. Scalability and redundancy
  • 2. Network and security planning
Topic 4: Integration Scenarios- Third-party integrations and interoperability
  • 1. Media server and gateway interactions
  • 2. Active Directory and CTI integration
Topic 5: Overview of Avaya IX Calling Design- Exam objectives and scope
  • 1. Understanding Avaya IX Calling components
  • 2. Design principles for Avaya IX Calling

Avaya IX™ Calling Design Sample Questions:

Question 1

Your customer has a CTI application that requires Avaya Aura Application Enablement Services (AES). To work with AES, how must Communication Manager be operating?

A. As an Evolution Server
B. In a survivable remote mode
C. In the Avaya Aura Core
D. As a Feature Server


Question 2

A customer with an Avaya Aura Platform requires survivable remote capabilities at their new branch location. The new branch location must also support five analog telephones and two Tl trunks.
What will address these requirements?

A. Communication Manager on Appliance Virtualization platform with local data switch
B. G430 with embedded S8300 with needed media modules
C. G450 with embedded S8300 with needed media modules
D. Communication Manager and Session Manager on Appliance Virtualization platform with local data switch


Question 3

A customer with an existing Communication Manager 6 (CM) duplex solution with g4bos and isdn trunks at their main location, is adding some remote sites with G430 gateways and local ISDN trunks for survivability and local calling. They will be inter-connecting them with an MPLS network with limited bandwidth to these remote sites. They want a network design that will restrict voice traffic to a defined level with the ability to overflow to the PSTN.
What would be the minimum network region design look like?

A. One IP network region per remote location, connect each remote network region directly to the main site's network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
B. One IP network region per remote location, one intervening network region, G.729 inter-region codec, implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
C. Two IP network regions per remote location, (one for the gateway, and one for the telephones), one intervening network region, G.729 inter-region codec,implement Call Admission Control (CAC) with Inter-gateway Alternate Routing (IGAR)
D. One IP network region per remote location, two Intervening network regions, G.729 inter-region codec, implement Call Admission Control (CAC)


Question 4

A customer wants to prevent additional calls from being established, and to preserve the quality active calls when the capacity limit on the WAN link is reached. The branch inter-office communication use rate is one trunk for every 20 users over the customer's star topology WAN. 600k of the WAN bandwidth is dedicated to voice.
Assuming G.729 (30k bandwidth per call) is used, which Call Admission Control (CAC) limit will meet the customer s requirement?

A. Set the CAC limit to 10 incoming calls and 10 outgoing inter-branch calls at each branch.
B. Set the CAC limit to 2 Mbps just for voice traffic at the headquarters main office WAN connection.
C. Set the CAC limit to 20 inter-branch calls for each branch location.
D. Set the CAC limit to 200 intra-branch calls globally in the WAN network.


Question 5

A customer is interested in deploying geo-redundant System Managers. Which two requirements would they need to know? (Choose two.)

A. Both servers must be on the same IP subnet.
B. Both servers must have the same IP address.
C. The two servers can reach each other on the network.
D. The two servers must have the same version of software,


Solutions:

Question 1
Answer: B
Question 2
Answer: D
Question 3
Answer: D
Question 4
Answer: C
Question 5
Answer: A

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