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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobile Devices | 15% | - Mobile device management (MDM) - Mobile device troubleshooting - Mobile device synchronization - Cellular connectivity and settings - Mobile device configuration |
| Topic 2: Hardware and Network Troubleshooting | 26% | - Mobile device troubleshooting - Network troubleshooting - Hardware troubleshooting - Troubleshooting methodology - Printers and multifunction devices - Common symptoms and root causes |
| Topic 3: Networking | 20% | - IP addressing and subnetting basics - Network troubleshooting - Network connectivity - Network configurations - Network hardware and devices - Network protocols and services |
| Topic 4: Hardware | 27% | - PC hardware and peripherals - Storage devices (HDD, SSD, NVMe) - CPU and expansion cards - Peripheral devices and connections - BIOS/UEFI and firmware - Power supplies and connectors - RAM types and installation |
| Topic 5: Virtualization and Cloud Computing | 12% | - Cloud connectivity and configuration - Virtualization fundamentals - Cloud and virtualization troubleshooting - Cloud concepts and models (IaaS, PaaS, SaaS) - Virtual machine concepts |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
1. Which of the following DNS records would an administrator change to redirect email flow?
A) CNAME
B) MX
C) SPF
D) TXT
2. A technician replaces a laptop's failed motherboard. During validation testing, the wireless is slow and shows a weak signal. Which of the following should the technician do first to verify the source of the issue?
A) Contact the manufacturer
B) Reseat antenna connections
C) Install a new wireless adapter
D) Restart the access point
3. A data center technician notices that one of the servers in a RAID 5 configuration is experiencing slow performance. A message in the server logs indicates a degraded RAID array. Which of the following actions should the technician take to address the degraded RAID array?
A) Change the RAID configuration to RAID 6.
B) Replace the failed drive with a new one.
C) Perform a disk defragmentation on all drives.
D) Reseat all existing drives to improve connection.
4. An administrator is investigating a misuse of printer resources. The administrator suspects an employee. Which of the following will help the administrator verify the source of misuse?
A) User authentication
B) Print counter
C) Audit logs
D) Secure printing
5. A user reports intermittent Wi-Fi issues in an open office. Other users are not affected. What is the most likely cause?
A) The antenna is near a device creating electromagnetic interference
B) All users are on the same frequency
C) The laptop's wireless card is malfunctioning
D) Interference from other Wi-Fi signals
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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